Shipping And returns Policy
Domestic Shipping
All Vermontica pieces are made to order. Lead times vary by item but typically range from 6 to 10 weeks. Once complete, items are shipped via insured freight or white-glove delivery, depending on size and location. You will receive tracking information once your order ships.
International Shipping
Please contact us directly for international shipping quotes and arrangements.
RETURNS & REFUNDS Because all VERMONTICA furniture and sculptural pieces are custom, made-to-order creations, they are non-returnable and all sales are final.
We stand firmly behind the structural integrity of our work. In the rare event a piece arrives with a manufacturing defect or materials flaw, or sustains damage during transit, we will work swiftly to repair, restore, or replace the item at no cost to you. Please see our details below.
Delivery Issues
If your order arrives damaged or incomplete, please notify us within 48 hours of delivery with photos and a detailed description. We’ll work quickly to make it right.